Stage of Change 3: Building the Business Case to Improve CKD Care

Solid organizational support facilitates a successful care improvement program. The following offer data, quality improvement goals, evidence-based papers, and other approaches to help build a compelling case for change.

Compare institutional data gathered in Stage of Change 2 to national benchmarks.

Tools:

Resources:

Support your rationale for deploying care improvement with evidence-based literature that addresses kidney care inequities.

Resources:

Build a business case for deploying CKD care improvement activities.

Resources:

Consider all possible leverage points for leadership buy-in:

  • Laboratory: access to laboratory information system (LIS) data and advocacy for setting up the Kidney Profile
  • Risk Adjustment: provide insight into return on investment (ROI) calculations for care improvement
  • Primary Care: often the first line of CKD care and vested in leading improvement, offer sound practical implementation ideas and are essential to discussions with leadership
  • Pharmacy: valuable resource to primary care for patient engagement and education and possibly test orders
  • Nephrology: credible feedback regarding program impact on nephrology referrals, patient outcomes, specialty collaborations, and co-management improvements
  • Diversity & Equity: provide insights to internal and external resources to address social determinants of health
  • Population Health & Quality: essential insights to existing workflows, implementation models, design for programs and outcomes, and can serve as internal facilitators
  • Payers & Contracting: insights for alignment of new interventions and reimbursement, value-based care models
  • Health Equity: provide insights on health equity in the Joint Commission, American Hospital Association, Centers for Medicare and Medicaid and other accreditation organizations
  • Informatics: instrumental to LIS and electronic health record (EHR) data extraction, clinical decision support, and other related tools

Engage support from primary care, nephrology, quality, population health, pathology, and other disciplines.

Resources:

We're here to help!

We can offer practical support on Change Package implementation, as well as provide more information about NKF's resources and initiatives.

References

  • 12. Alfego D, Ennis J, Gillespie B et al. Chronic kidney disease testing among at-risk adults in the U.S. remains low: real-world evidence from a national laboratory database. Diabetes Care. 2021 Sept;44(9):2025-2032
  • 31. Vassalotti JA, DeVinney R, Lukasik S et al. CKD quality improvement intervention with PCMH integration: health plan results. Am J Manag Care. 2019 Nov 1;25(11):e326-e333.
  • 32. Scholle SH, Ontad K, Hart A, Hwee T. Chronic kidney disease disparities: educational guide for primary care. Prepared for the Centers for Medicare and Medicaid Services (CMS) by the National Committee for Quality Assurance (NCQA). 2021 April:1-19.
  • 33. Tummalapalli SL, Powe NR, Keyhani S. Trends in quality of care for patients with CKD in the United States. Clin J Am Soc Nephrol. 2019 Aug 7;14(8):1142-1150.
  • 34. Norton J, Moxey-Mims MM, Eggers PW et al. Social determinants of racial disparities in CKD. J Am Soc Nephrol. 2016 Sep;27(9):2576-95.
  • 35. Crews DC and Novick TK. Social determinants of CKD hotspots. Semin Nephrol. 2019 May;39(3):256-262.
  • 36. Tucker KJ. Social justice as a tool to eliminate inequities in kidney disease. Semin Nephrol. 2021 May;41(3):203-210.
  • 37. Crews DC, Pfaff T, Powe NR. Socioeconomic factors and racial disparities in kidney disease outcomes. Semin Nephrol. 2013 Sep;33(5):468-75.
  • 38. Sevin C, Moore G, Shepherd J et al. Transforming care teams to provide the best possible patient-centered, collaborative care. J Ambul Care Manage. 2009 Jan-Mar;32(1):24-31.